Read how Advantage Impact (formerly Capita Support) has helped organisations across Liverpool assess and support a greater number of vulnerable people, in their aim of reducing rough sleeping in the city.
'Our results have been tremendous. We are now able to prevent more people from sleeping rough.'
David Pugh, MainStay manager at Liverpool YMCA
Despite a sharp increase in demand, providers of housing and support services across Liverpool are determined to ensure no one spends a second night sleeping rough on the streets.
Advantage Impact is helping this goal become a reality by ensuring that more vulnerable people can be assessed and receive the exact help they need quickly. All this has been achieved despite no increase in budgets.
100% of providers said that MainStay had improved the prioritisation of vacancies and timely access to services
90% of providers said that the MainStay single assessment process helps avoid the need for multiple assessments.
MainStay Peer Review Report and MainStay Service Evaluation, September 2014
Read the full case study here.
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